We have tried to answer as many frequently asked questions here. but if you cannot find what you are looking for here, please feel free to contact us...



Why should I buy from Acrylic Drums Heaven?


Acrylic Drums Heaven is the worlds no.1 dealer for RCI International and has been for the last 4 years. Together with RCI we can offer you the total RCI Starlite™ range online!


We specialize in these amazing drums and do not sell other products as we believe this is a distraction from providing the very best service to you.

Here at A D H it is our promise that we will offer you a professional service throughout the whole of your bespoke drum buying experience, allowing total piece of mind, whilst making your dream snare or kit become a reality.

You can also be assured that you a receiving the very best prices on all RCI Starlite™ products....

We simply will not be beaten on prices - We Guarantee to beat any genuine quote yo may receive elsewhere - simply contact us with your quote and we will beat it!!!




find out more about us...




How do I pay for my drums?


We accept all major credit cards or if you prefer you can use PayPal



 
Where are the drums built?


All RCI Starlite™ shells, drums and products are hand formed and hand built, by professional acrylic drum builders at the RCI workshop based in Connecticut USA.






How long will my drums take to build?


We know the anticipation of ordering new drums (we have all been there!!), so we have negotiated an express service with RCI for our customers… free of charge...

We can have your order put on ‘Priority Status’ This is normally reserved for endorsees! – this means we endeavor to have your drums built and delivered within 3 - 4 weeks from order (sometimes even less!)

This turn around time for custom drums is un-heard of within the bespoke drum industry!




I do not live in the US - can I still make a purchase?


Yes! we supply RCI drums to customers all over the world...






How are the drums delivered?


Once built, the drums are professionally packaged at the RCI, bespoke factory and then dispatched express...



You will receive a tracking number so you can follow your drums for their entire journey to your door!

As always, we will keep you informed every step of the way.

Notes on shipping

Shipping costs vary on location of delivery. We will supply you with a shipping quote upon request.

RCI goes to great lengths to make sure your drums arrive safely with white glove treatment. RCI invests in heavy duty double wall boxes, quality bubble wrap and packing materials. All RCI items are inspected before leaving the factory.

In the event of damage during shipping we will work with you to make a claim against the shipping company and we will replace broken parts damaged by the carrier in the mean time, so you won’t have to wait.



Do you offer any guarantee with these drums?


These drums are solid as a rock and because of this, in the unlikely event of a malfunction of a drum,
A D H & RCI offer a 1 year guarantee against split seams.


we also offer a jaw drop guarantee - meaning that we guarantee that your new drums are guaranteed to make other peoples jaws drop in amazement!




acrylic drums heaven home

The number1 choice for RCI custom acrylic drums